Reviews Data
for the Hospitality Market
Every guest comment, score, and sentiment – structured, enriched, and ready for analysis.
Turn every guest review into actionable intelligence
Every day, hoteliers, brands and travel-tech platforms access our Reviews Data to uncover exactly what guests are thinking.
From boutique properties to multinational chains, our data distils millions of verified reviews into clear, quantified insight you can act on.
Review Data for Any Hotel, Anywhere
Get detailed, structured review insights for any hotel or lodging brand – globally.
- Includes full titles, overall review scores, and sub-ratings for cleanliness, location, service, and more
- Access to complete review text with sentiment analysis (positive, negative, neutral)
- Transforms unstructured reviews into usable insights
Get the Data
Where (and How)
You Need It
Our flexible delivery options are built to support analytics, customer experience initiatives, pricing strategies, and machine learning models.
Delivery methods include:
- API Access – For dynamic review data retrieval and integration
- Amazon S3 – Scheduled data drops for batch processing
- CSV / Custom Formats – Tailored formats to suit your system or model requirements
Why hospitality companies
choose our data
- Track competitor performance by analyzing review trends and sentiment over time.
- Identify strengths and weaknesses of competing properties by category (e.g., cleanliness, service, location).
- Benchmark your brand against regional or global averages.
- Uncover common pain points from negative sentiment to improve service delivery.
- Monitor how recent renovations or policy changes affect customer sentiment.
- Train AI models to detect service issues in near real-time.
- Use sentiment and review scores to forecast demand and optimize pricing.
- Correlate high ratings with peak booking windows to plan promotions more effectively.
- Adjust dynamic pricing based on competitor sentiment trends.
- Highlight top-rated features in marketing campaigns (e.g., “Guests love our central location!”).
- Use review excerpts for authentic user-generated content in ads and landing pages.
- Identify brand advocates and influencers based on consistently positive reviews.
- Train natural language processing models on labeled sentiment data.
- Build chatbots and review summarization tools using real-world review examples.
- Develop custom hotel classification or recommendation systems.
Contact Us
We are always happy to receive enquires and answer questions. If you would like to get in contact with us, please fill in the form and a member of the Aggregate Intelligence team will get in contact with you